1. Data Controller
ionia Automation technologies
Email: [email protected]
Web: ionia-automation.com
2. What Data We Process
a) Via contact form
- Full name
- Email address
- Company (optional)
- Country (optional)
- Message content
- Preferred WENC2 model (optional)
b) Automatically (if analytics accepted)
- Anonymized IP address
- Browser and OS info
- Pages visited, time on page
- Referring site
3. Processing Purposes
- Respond to product and pricing inquiries
- Provide technical support
- Analyze and improve site usage (anonymously)
- Comply with legal obligations
4. Legal Basis
- GDPR Art. 6(1)(b): Contract performance (for inquiries)
- GDPR Art. 6(1)(a): Consent (for analytics cookies)
- Turkish KVKK Art. 5/2-c & 5/1: Contract and explicit consent
5. Data Transfers
Your data may be processed by the following providers:
- Cloudflare, Inc. — site hosting (US / EU)
- Google Ireland Limited — analytics (Ireland, EU); only if consent given
Transfers outside the EEA rely on Standard Contractual Clauses (SCCs).
6. Retention
- Contact form data: up to 3 years after the business relationship ends
- Analytics data: up to 2 years (Google Analytics default)
7. Your Rights (GDPR Art. 15-22 / KVKK Art. 11)
- Access the personal data we hold about you
- Rectify inaccurate data or request deletion
- Object to processing and withdraw consent
- Data portability
- Lodge a complaint with a supervisory authority
To exercise your rights: [email protected]
8. Security
Data is transmitted over HTTPS and protected with industry-standard server security measures.
9. Changes
This policy may be updated. Material changes will be announced on the site and the "Last updated" date will be refreshed.